January, 2014

Kepler Technologies expands operations to Tunisia, partners with UIB to transform account opening operations

UIB logo
Kepler Technologies has successfully expanded our operations to Tunisia through a strategic partnership with Union Internationale de Banques (UIB), a subsidiary of the Société Générale Group. We transformed UIB's account opening process through advanced workflow optimization and digital integration.

Rigorous selection process validates Kepler Technologies market position

Following a comprehensive two-year evaluation, UIB selected Kepler Technologies over local competitors and internal Société Générale Group solutions. This decision demonstrates the strength of our specialized expertise and proven track record in financial process optimization.

JIRA-based solution integrates seamlessly with existing systems

Our implementation leverages Atlassian JIRA to create integrated workflow management within UIB’s current information infrastructure. This approach ensures seamless adoption while maximizing operational efficiency.

Comprehensive digital transformation accelerates service delivery

The solution digitizes and accelerates the complete bank account opening workflow. We designed the system to expedite payment instrument delivery while strengthening the security and efficiency of file review processes. UIB plans to expand JIRA implementation across additional critical operations, including account monitoring and exception management.

Executive-level oversight ensures project success

The UIB executive committee maintained direct project oversight through monthly steering meetings. We launched implementation in October 2013, delivered the validated system by December 2013, and secured UIB approval on January 15, 2014. Staff training commenced in February, with full deployment initiated in March 2014.

Learn more about JIRA

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