Third-Party Application Maintenance for financial institutions digital service companies software vendors

Following knowledge transfer from our parent company, Kepler Technologies launches corrective and adaptive maintenance services for the NeoMS solution—Algeria's leading platform for professional SMS and email communication. Our dedicated 2-FTE team now serves nearly 20 Algerian clients, predominantly leading financial institutions, processing over 15 million SMS annually.

Union Internationale des Banques, a Tunisian Société Générale Group member, hires Kepler Technologies for corrective and adaptive maintenance of their digital account opening process built on Atlassian Jira.

Al Salam Bank partners with Kepler Technologies for application maintenance and regulatory compliance following their Sharia-compliant credit offering digitization.

Sogeprom (Société Générale's real estate division) establishes an annual maintenance agreement with Kepler Technologies after digitizing their complex investment approval workflows.

Leading Mauritian insurer MUA commissions Kepler Technologies to develop the "One Stop Shop" platform, revolutionizing insurance policy execution. This fully integrated solution collects, enriches, verifies, and validates data in real-time, enabling single-visit policy completion. Kepler maintains ongoing corrective and adaptive support.

Kepler Technologies collaborates with Banque Française de l'Océan Indien to digitize core and cross-functional processes. By 2023, we digitized eight critical processes while providing comprehensive application maintenance.

UFA, a leading Allianz general agent in France, engages Kepler Technologies to enhance internal and external communication through: 1) a mobile application for client request tracking, and 2) a collaborative portal for request management. This solution significantly improves client satisfaction and operational efficiency, with Kepler Technologies providing ongoing maintenance.

Telecom operator Paritel assigns Kepler Technologies first-level support for 200 French sales representatives. Our four-person team delivers continuous coverage with sub-30-second response times, eliminating technical disruptions during client interactions. The solution includes comprehensive onboarding processes reflecting Paritel's operational expertise.

Kepler Technologies digitizes the "Transport Certificate" issuance process for Allianz Madagascar and co-develops a multi-bank portal for insurance policy digitalization linked to bank loans. We continue providing corrective and adaptive maintenance.

Société Générale Mozambique entrusts Kepler Technologies with digitizing four core processes: service requests (including complaints and regulatory reporting), international transfers, supplier payments, and credit authorization management. Kepler ensures post-implementation maintenance excellence.

Following successful ITSM implementation for the Presidency of the Algerian Republic using Atlassian Jira, Kepler secures an ongoing annual maintenance contract.

Triangle commissions Kepler Technologies to design Store RH—innovative interactive kiosks deployed in shopping centers to attract talent through job opportunities during retail experiences. Triangle naturally selects Kepler for application maintenance, requiring peak performance beyond traditional business hours.

Following SahmPay payment application launch, Kepler Technologies assumes corrective and adaptive maintenance responsibilities. Our 2-FTE team supports over 3,000 Algerian users in this rapidly expanding ecosystem.

French startup Idel Digital commissions Kepler Technologies to develop a mobile application connecting licensed nurses with temporary replacements through intelligent matching algorithms. After managing the complete project lifecycle from requirements to delivery, Kepler Technologies provides ongoing application maintenance.